Bell telephone magazine (1922) (14568408630)

Identifier: belltelephonemag00vol2930amerrich (find matches)

Title: Bell telephone magazine

Year: 1922 (1920s)

Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept

Subjects: Telephone

Publisher: (New York, American Telephone and Telegraph Co., etc.)

Contributing Library: Prelinger Library

Digitizing Sponsor: Internet Archive

Text Appearing Before Image:

Changing cords Bell Telephone Magazine SUMMER

Text Appearing After Image:

Having had the initial and a good share of the development training, our twooperators, no longer new, are now playing on the varsity team and accurately completes the calls.Through these listening periods,however, the new operator soon findsthat she too can be just as adept atunderstanding customers, and quicklyforgets that the problem ever existed.Within a few days after the newoperator has begun her training, shehas acquired through the discussions,controlled practice, drills, and listen-ing, a considerable amount of operat-ing information, plus the knowledgeof how to handle properly a goodmany of the kinds of calls originatingin the office. Now she is ready totry her skill at handling calls fromcustomers. Taking her place at theregular switchboard and with herservice assistant at hand, she proceeds to answer a legitimate call just asthough it were more controlled prac-tice. While actually this is a big momentin the career of an operator, thewhole approach has been designed tobe ver

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1922

Prelinger Library

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